Support

One More Question

Need help or have feedback? Email koppstudioapps@outlook.com and I'll reply as soon as I can, usually within a few days.

Email Support

Frequently Asked Questions

How many questions are free?

The Icebreakers deck is completely free. Every other deck includes its first 10 questions for free. Unlock the rest of a deck for a one-time $0.99, or unlock every current and future deck with Unlock All for a one-time $9.99. There are no subscriptions.

How do I restore my purchases?

Open the app, go to Settings, and tap the restore purchases option. Make sure you're signed in to the same Apple ID you used to buy.

How do I redeem a code?

Go to Settings and tap Redeem Code, then enter your App Store offer code.

How do I get a refund?

Purchases are handled by Apple, so refunds must be requested through Apple at reportaproblem.apple.com.

My purchase isn't showing up.

Try restoring purchases in Settings and check your internet connection. If it still doesn't appear, email me your Apple receipt/order number and I'll help.

What happens to my favorites and custom questions?

They're stored only on your device. Deleting the app or using the delete-data option in Settings erases them permanently, and they can't be recovered.

Does the app collect my data?

No. See the Privacy Policy.

Does the app need internet?

No. All questions are built in. Internet is only needed to make or restore purchases.